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Highlights of Employment

 

Non Profit organization, Austin, Texas

Donor Relations Administrator  (1/15-06/15); Constituent Management Administrator (06/15-04/16)

  • Worked in collaboration to refine reconciliation process between Sage FR50 and Sage MIP Financial Software and then reconciled 2015

  • Initiated NCOA (National Change of Address) and Email Verification process and made necessary adjustments to donor records

  • Developed process for managing donations in Sage

  • Collaborated with Alumnae to develop bylaws.  

  • Developed process for staff to document activities and challenges on a monthly basis

  • Developed and conducted Sage FR 50 training to Resource Development team and new hires

 

Paging and Wireless Industry, San Antonio & Austin, Texas (1996-1999) 

Positions held: Territory Representative, Inside Sales Manager, Billing & Collections Supervisor and Area Manager 

  • Performed Audits and cost analysis of 3rd party bills for Austin

  • Provided interim management to Utah, Minnesota & El Paso stores

  • Trained all new hires

  • Reduced aged accounts by 35% in 10 months

  • Identified unprofitable areas of business and migrated customers off, saving $20,000 per year

  • Responsible for the reconciliation and collections of a $200,000 past due account

  • Recovered $5000 worth of inventory from an Austin Sales Associate’s possession

  • Reduced payroll expense by $252,000 per year by reducing headcount in Austin by 14 associates

  • Achieved 150% of Sales Quota.

 

Gym Director at gym for children 6 months to 12 years, San Antonio, Texas: Gym Director (1995 to 1996)

  • Coordinated and supervised the construction and opening of The Little Gym

  • Supervised the daily operations of sales, personnel, merchandise and facilitation of classes

 

Clothing Retail: (1983 to 1995) 

Positions held: Sales Associate, Assistant Manager, Store Manager, Loss Prevention Auditor, Building Supervisor, Operations Manager 

  • Directed supervision of all store operations departments

  • Managed employment, training and compensation of high quality, diverse workforce of 250 associates

  • Managed annual budget of $2.5 million, challenging all expenditures

  • Developed Loss Prevention audit for shipping/receiving which was adopted company wide

  • Organized and directed successful inventories

  • Department Manager (10/89-8/92) : Achieved 21% increase in sales and reduced shortage 5%

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